Our downloads are valid for 15 days and 3 downloads

Download products are individually encoded with a signature indicating the buyer's details and the authenticity of the product. 

We have many download orders and keeping "old" downloads for each client generates over time a significant storage requirement.

If you have a problem downloading a product, we can assist you to download it successfully, and we can reset the download count and period to help you do this.  Just contact us and we will assist you.